FREQUENTLY ASKED QUESTIONS
01 . Frequently Asked Questions
1.1. What payment methods are available?
We accept payments via credit card (Visa, Mastercard, American Express), PayPal, and MB Way.
1.2. How long does delivery take?
Delivery times vary depending on the destination. For Portugal, delivery takes between 2 to 5 business days. For other European countries, the timeframe may be up to 10 business days.
1.3. Can I return or exchange an item?
Yes, you have up to 30 days after receiving your order to request a return or exchange. The item must be in perfect condition and in its original packaging.
1.4. How can I track my order?
After dispatch, you will receive an email with a tracking number to follow your order.
1.5. Are the shoes made in Portugal?
Yes, all our shoes are designed and produced in Portugal, ensuring quality and comfort.